FAQ's

Frequently Asked Questions

Here is a list of questions we often receive at the hospital. If you did not find the answer to your question here, please call us at the number listed above.

Do I have to make an appointment or can I just come in?
Do you have a payment plan? What forms of payment do you accept?
How long does a pet stay in heat?
How often should blood work be performed in a seemingly healthy pet?
How soon can I give flea control products to my new kitten/puppy?
How soon should I begin giving heartworm preventatives to my new kitten/dog? How often do I need to give heartworm preventatives to my pet?
I have a question on symptoms I am observing or another medical question. Should I send the question to your email address?
I have heard about microchipping my pet for identification purposes, how does it work?
I think I may be sick due to something my pet gave me. How can you help me?
I think my pet may have rabies. What are some of the symptoms that pets exhibit when they have this disease?
If you spay or neuter my pet, will he/she calm down? Will neutering my cat help him to stop spraying everything in site? Will my pet get fat after spaying/neutering?
Is it really necessary that my pet be on heartworm prevention even though he/she is strictly an indoor pet?
Is it safe to spay my pet when she is in heat?
Is it true that dogs & cats need to have their teeth cleaned?
Is there such a thing as pet health insurance and if so, how does it work?
My cat has had difficulty breathing. How serious of a problem is this and how soon do I need to come to the hospital?
My dog has been scratching himself a lot. Can you prescribe something over the phone?
My pet has been vomiting and having diarrhea for a couple of days. Should I be worried? Do you need to see him/her today or can it wait a few more days?
My pet’s eyes look really red. How serious is this and how soon do I need to come to the hospital?
One of your doctors is a member of the Texas Academy of Veterinary Practice. What is this organization?
Sometimes I have to wait longer that I would prefer when I visit. What causes these delays?
What good does it do to have my pet vaccinated the same day as surgery? Surely they do not afford immediate protection.
What is an Email Alert and how can it help me?
What role does blood work play in keeping my pet healthy?
What symptoms suggest an emergency in my pet?
When does my puppy/kitten need to be vaccinated for the first time?
When is the best time to have my pet neutered/spayed?
When my dog boards with you, he doesn’t stay in the cage the entire time, does he? What is the “Pampered pet package”?
Why can’t I get an appointment right when I need one? I guess you are too busy.
Why do I have to get a Pearland city tag for my pet?
Why do I have to go to the emergency clinic after you are closed? Why can’t you meet me at the hospital to see my pet?
Why do I have to see a different doctor each time I come in?
Why do I need to test my pet annually for heartworms? Is the heartworm test necessary even though I give my heartworm preventative every month?
Why do we have to booster vaccines?
Why do we have to get the bordetella vaccine (kennel cough) every six months when other vaccines are given every three years or annually?
Why do you have to keep my pet all day for a surgical or dental procedure?
Why do you require that a physical examination be performed when all I want to do is board my pet at your hospital?
Why do you require that basic blood work be performed on all pets before any surgical/dental procedure or anesthetic?
Why is a semi-annual physical examination for my pet so important?
Why is it bad to give my pet table-scraps? He/she really likes them.
Why should I feed my pet a premium food diet when I can buy much cheaper food elsewhere?
Why should I visit this hospital when I can get really cheap shots at a mobile clinic or I can get the shots from a feed store?